In crisis right now?
TelefonSeelsorge, the German crisis helpline, can be reached day and night, free of charge and anonymously (in German). In an emergency, dial 112.
In the club
Our prevention officers are there for questions about use, risks and help. You can reach them anonymously via SimpleX or by email at praevention@csc-dortmund.de.
Michelle AltmannPrevention officer+49 15679 197405michelle.altmann@csc-dortmund.de
André BeneckePrevention officer+49 15679 197407andre.benecke@csc-dortmund.de
Photos: Leopold Achilles
Counselling services
DROBS Dortmund
Drug counselling service, free of charge, anonymous on request
- Address
- Reinoldistraße 17-19, 44135 Dortmund
- Phone
- 0231 477376-0
- Hours
- Monday to Thursday 9 am to 12.30 pm and 1.30 pm to 5 pm
Friday 9 am to 3 pm - Languages
- German, English, Turkish
according to the DHS addiction support directory - Access
- step-free access
according to the DHS addiction support directory - Website
- soziales-zentrum.org
Suchthilfe im Kreis Unna
Addiction support in the district of Unna, with counselling also on cannabis and illegal substances
- Address
- Bahnhofstraße 3, 59423 Unna
- Phone
- 02303 2602
- Languages
- German, English
according to the DHS addiction support directory - Access
- step-free access
according to the DHS addiction support directory
Entrance at the back of the Douglas perfumery building - Website
- suchthilfe-unna.de
Diakonie Dortmund, Fachstelle Sucht
Addiction service of the Protestant welfare organisation, focusing on alcohol, medication and cannabis
- Address
- Arndtstraße 16, 44135 Dortmund
- Phone
- 0231 8494461
Monday to Friday 8.30 am to 12 noon, Monday to Thursday also 1 pm to 4 pm - Drop-in hours
- Monday and Thursday 10 am to 12 noon and 2 pm to 4 pm, no appointment needed
- Languages
- German, Polish
according to the DHS addiction support directory - Access
- step-free access
according to the DHS addiction support directory
Counselling also by chat or video via DigiSucht - Website
- diakoniedortmund.de
Feedback, DROBS youth counselling
For young people up to the age of 21, and also for parents and family members. Voluntary, free of charge, confidential.
- Address
- Reinoldistraße 17-19, 44135 Dortmund
- Phone
- 0231 477376-0
- Hours
- Drop-in hours on Mondays, 3 pm to 5 pm
Appointments by phone, Monday to Friday - Languages
- German, English, Turkish
according to the DHS addiction support directory - Access
- step-free access
according to the DHS addiction support directory - Website
- soziales-zentrum.org
Sozialpsychiatrischer Dienst der Stadt Dortmund
The city’s social psychiatric service: counselling for mental health difficulties or addiction, also for family members
- Address
- Hoher Wall 9-11, 2nd floor, 44137 Dortmund
- Phone
- 0231 50-22534
- spdi@stadtdo.de
- Hours
- Monday to Wednesday 8 am to 3.30 pm
Thursday 8 am to 5 pm
Friday 8 am to 12.30 pm - Access
- via a ramp with a handrail and a lift; home visits for people who cannot come in themselves
- Website
- dortmund.de
Addiction counselling in sign language, Zentrum für Gehörlosenkultur
Counselling in German Sign Language for people with hearing impairments and their families
- Address
- Huckarder Straße 2-8, 44147 Dortmund
- Phone
- 0231 913002-23
- Fax
- 0231 913002-33
- info@zfg-dortmund.de
- Contact
- by email, text message, fax or phone, also via DigiSucht
- Access
- not step-free
according to the DHS addiction support directory - Website
- zfg-dortmund.de
Routes through the support system
- First stepAddiction counsellingFree of charge and confidential, with no preconditions. Works out with you what suits you and refers you on.
- If neededDetoxIn a hospital or at a doctor’s practice, with psychiatric support if required.
- TreatmentAddiction treatmentAs rehabilitation: outpatient, in a day clinic or inpatient. Usually paid for by the pension insurance or the health insurance fund.
- AfterwardsAftercare and self-helpOften recommended after rehabilitation, to help you keep going.
Not everyone needs every step. The counselling service is the first point of contact, including for family members. Other ways in: youth addiction counselling for young people, the social psychiatric service in a crisis, and online counselling such as DigiSucht at any time.
Phone
- TelefonSeelsorge (crisis line): 0800 111 0 111, 0800 111 0 222 or 116 123, around the clock, free of charge and anonymous, in German. Also by chat and email at telefonseelsorge.de.
- In other languages: in Turkish and Arabic, the Muslim crisis line MuTeS on 030 443509821, around the clock; in Russian, the Doweria line on 030 440308454, day and night, according to TelefonSeelsorge also in Ukrainian.
- Addiction prevention information line of the BIÖG (Federal Institute for Public Health): 0221 892031, Monday to Thursday 10 am to 10 pm, Friday to Sunday 10 am to 6 pm, at landline rates (in German)
- Sucht & Drogen Hotline: 01806 313031, daily 8 am to midnight, €0.20 per call (in German)
Online
- Quit the Shit: four weeks with a use diary and personal support, to cut down or stop. Free of charge and anonymous (in German).
- DigiSucht: online addiction counselling by message, chat, video or phone, free of charge and anonymous. The platform is in German; some counsellors speak other languages, such as English, or counsel in Easy German.
- Cannabis Check from drugcom: a detailed self-test with personal feedback (in German).
- Our self-test: eight questions, two minutes.
Reliable information
infos-cannabis.deBIÖG portal on the law, effects, risks and prevention.
cannabispraevention.deBIÖG prevention site, with separate sections for young people, parents and professionals.
drugcom.deInformation, the Cannabis Check self-test and anonymous counselling by chat and email.
DHS information materialBrochures from the German Centre for Addiction Issues (DHS) to order.
ginko Stiftung für PräventionRuns the state prevention centre of Suchtkooperation NRW, the North Rhine-Westphalian addiction network, with materials and local services.
Sources
- Languages and access: information from the providers and the DHS addiction support directory, retrieved on 29 September 2026
- Information from the providers, retrieved on 23 September 2026: suchthilfe-unna.de, diakoniedortmund.de
- Information from the providers, retrieved on 24 September 2026: DROBS Dortmund, Feedback, telefonseelsorge.de
- BIÖG: addiction prevention information line, Sucht & Drogen Hotline
- quit-the-shit.net
- DHS: addiction counselling
- DHS: acute treatment
- DHS: rehabilitation