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Finding help

Last updated: 2026-09-25

In short

Counselling is usually free of charge and confidential, including for family members. Here you will find specialist services in Dortmund and Unna, phone and online services, and how to reach our prevention officers.

In crisis right now?

Telefonseelsorge, the German crisis helpline, can be reached day and night, free of charge and anonymously (in German). In an emergency, dial 112.

0800 111 0 1110800 111 0 222112

In the club

Our prevention officers are there for questions about use, risks and help. You can reach them anonymously via SimpleX or by email at [email protected].

Photos: Leopold Achilles

Counselling services

  • DROBS Dortmund

    Drug counselling service, free of charge, anonymous on request

    Address
    Reinoldistraße 17-19, 44135 Dortmund
    Hours
    Monday to Thursday 9 am to 12.30 pm and 1.30 pm to 5 pm
    Friday 9 am to 3 pm
  • Suchthilfe im Kreis Unna

    Addiction support in the district of Unna, with counselling also on cannabis and other illegal substances

    Address
    Bahnhofstraße 3, 59423 Unna
  • Diakonie Dortmund, Fachstelle Sucht

    Addiction service of the Protestant welfare organisation, focusing on alcohol and medication

    Address
    Arndtstraße 16, 44135 Dortmund
    Phone
    0231 8494461
    Monday to Friday 8.30 am to 12 noon, Monday to Thursday also 1 pm to 4 pm
    Drop-in hours
    Monday and Thursday 10 am to 12 noon and 2 pm to 4 pm
  • Feedback, DROBS youth counselling

    For young people up to the age of 21, and also for parents and family members. Voluntary, free of charge, confidential.

    Address
    Reinoldistraße 17-19, 44135 Dortmund
    Hours
    Drop-in hours on Mondays, 3 pm to 5 pm
    Appointments by phone, Monday to Friday

Routes through the support system

  1. First stepAddiction counsellingFree of charge and confidential, with no preconditions. Works out with you what suits you and refers you on.
  2. If neededDetoxIn a hospital or at a doctor’s practice, with psychiatric support if required.
  3. TreatmentAddiction treatmentAs rehabilitation: outpatient, in a day clinic or inpatient. Usually paid for by the pension insurance or the health insurance fund.
  4. AfterwardsAftercare and self-helpOften recommended after rehabilitation, to help you keep going.

Not everyone needs every step. The counselling service is the first point of contact, including for family members. Other ways in: youth addiction counselling for young people, the social psychiatric service in a crisis, and online counselling such as DigiSucht at any time.

Source: DHS, addiction support: addiction counselling, acute treatment, rehabilitation.

Phone

  • Addiction prevention information line of the BIÖG (Federal Institute for Public Health): 0221 892031, Monday to Thursday 10 am to 10 pm, Friday to Sunday 10 am to 6 pm, at landline rates (in German)
  • Sucht & Drogen Hotline: 01806 313031, daily 8 am to midnight, €0.20 per call (in German)

Online

  • Quit the Shit: four weeks with a use diary and personal support, to cut down or stop. Free of charge and anonymous (in German).
  • Cannabis Check from drugcom: a detailed self-test with personal feedback (in German).
  • Our self-test: eight questions, two minutes.

Reliable information

infos-cannabis.deBIÖG portal on the law, effects, risks and prevention.

cannabispraevention.deBIÖG prevention site, with separate sections for young people, parents and professionals.

drugcom.deInformation, the Cannabis Check self-test and anonymous counselling by chat and email.

DHS information materialBrochures from the German Centre for Addiction Issues (DHS) to order.

ginko Stiftung für PräventionRuns the state prevention centre of Suchtkooperation NRW, the North Rhine-Westphalian addiction network, with materials and local services.

Selection based on the training of our prevention officers, addresses checked on 24 September 2026.

Sources

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